Credit Card Users Guide

Contents:

Introduction Program Overview
Customer Cardholder
Approving Official (AO) Agency Program Coordinator (APC)
Dispute Office Contact (DOC) Comptroller Organization
Procurement Cardholder Representative Logistics
Chief Information Officer (CIO) Technical Implementation Panel (TIP)
Credit Card Account Customer Request
Screening Shopping and Ordering
Placing the Credit Card Order: Receipt
Reconciliation Disbursement
Reporting AuditCompliance
Appendix




Operating Policy and Procedures for the use of the

Government Credit Card for Micro-Purchases

at John F. Kennedy Space Center

Revision 6.0
December 9, 1996

Credit Card Users Guide

Operating Policy and Procedures for the use of the

Government Credit Card for Micro-Purchases

at John F. Kennedy Space Center

APPROVAL PAGE


CONCURRENCE:



________________________ ________________________

John R. Lyon James L. Jennings

Director of Logistics Operations Director, Administration Office



________________________ ________________________

A. D. Flowers Jimmy J. Akin

Comptroller Chief Information Officer



________________________

Gregory S. Warner

Associate Counsel

APPROVAL:



________________________

James E. Hattaway, Jr.

Director, Procurement Office


Credit Card Users Guide

Operating Policy and Procedures for the use of the

Government Credit Card for Micro-Purchases

at John F. Kennedy Space Center

Introduction Back to Contents

The establishment of the KSC Credit Card Program is welcomed by many, especially customers who will receive their micro-purchases (purchases valued at $2,500 or less with a total amount not exceeding $20,000 per fiscal year based on Comptroller Organizations allotment of funds) in record time -- from hours to a few business days. But in order for this program to succeed, it must be built on cooperation, coordination, and widely-communicated internal controls to ensure its integrity and accountability.

The Cardholder will play the key role in maintaining the program's integrity and success. Coupled with the Approving Official, the Cardholder will embark on providing a new benchmark for quality service and flexibility of micro-purchases.

The following operating policies and guidelines will introduce the credit card user, and program participants to the seven process steps of the Credit Card program at KSC. Also, these policies will detail responsibilities, identify ownership, and introduce various customer and program tools to ensure a smooth running and successful program.

Program Overview Back to Contents

The Credit Card Program can be divided into seven distinct functions. Each sequential function contains specific guidelines, that if not met, the process will not proceed to the next function. Also, it is the program's intent to ensure internal control without compromising customer satisfaction. Finally, two additional steps are included for Reporting and Audit Compliance.



Each function contains various participants who facilitate the process. Each participant has clear and distinct responsibilities: the Customer, Cardholder, Approving Official (AO), Agency Program Coordinator (APC), Dispute Office Contact (DOC), the Comptroller Organization, Procurement Cardholder Representative (PCR), Logistics, and Technology Implementation Panel (TIP).

Customer Back to Contents

The Customer is the individual within the Cardholder's directorate that expresses a need for an item. The Customer is responsible for:

· Complying with the following Chief Information Officer's (CIO) Directives:

01-95 "Conditional Freeze On Purchase Of Information Technology", Effective

Date 3/14/95 [Appendix L]

06-95 "Minimum Office Automation Software Suite Interface Standards and Product

Standards" [Appendix M]

07-95 "Minimum Hardware Configuration" [Appendix N]

· Seeking Chief Information Officer (CIO) Approval for Information Technology Purchases.

· Seeking Technical Implementation Panel (TIP) Approval for Information Technology (IT) purchases utilizing ROS funding for organizations such as AC, CC, EO, HM, IM, OP, etc.

Cardholder Back to Contents

The Cardholder is the individual to whom a Government Credit Card is issued. Cardholders are issued a delegation of authority from the Procurement Officer. The Cardholder is responsible for:

· Maintaining control/custody of the credit card; only the Cardholder may utilize the card.

· Purchasing only authorized items in compliance with established KSC procedures, pertinent regulations/guidance as listed in this document and other regulating controlling polices and funding procedures. Please note that all data under the credit card program (including the Cardholder's name and items purchased) is releasable under the Freedom of Information Act with the exception of the Cardholder account number and Approving Official account number.

· Ensuring that adequate funds are available and certified prior to placing an order.

· Training customer on proper completion of Section 1 & 2 of the Credit Card Purchase Record.

· Maintaining a Credit Card Purchase Record and a Cardholder Purchase Log of all credit card purchases and retaining all documents (e.g. charge slips, shipping invoices, etc.) pertaining to the purchase.

· Resolving all discrepancies with the vendor(s), and/or credit card company, and reconciling the monthly statement. Discrepancies that cannot be resolved between the vendor(s) and the credit card company should be brought to the attention of the Dispute Office Contact (DOC).

· Reporting immediately lost or stolen credit cards to the Agency Program Coordinator (APC), Approving Official (AO), and the credit card company.

· Providing in a timely manner to the Comptroller Organization the required documentation and funding/accounting data as detailed in this plan or request.

· Complying with Energy Star Requirement in FIRMR Bulletin C-35 [Appendix O]

· Providing in a timely manner to the Chief Information Officer (AI) the required Energy Star Compliance Reporting as detailed in this plan or request.

Approving Official (AO)Back to Contents

The AO is the person who reviews and approves the cardholder's monthly statement of purchases. The AO shall be the cardholder's supervisor or a higher level individual. In order to avoid statement processing delays and late payment penalties, the AO must designate an Alternate Approving Official in his/her absence.

Agency Program Coordinator (APC) Back to Contents

The APC for KSC is appointed by the Procurement Officer to serve as the liaison between credit card program participants and the credit card company. The APC is responsible for:

· Coordinating credit card applications; establishing accounts in accordance with NFS 18-70.403 Appendix I paragraph 5; issuing and destroying credit cards; changing dollar limitations or authorizing amounts in cooperation with the Comptroller Organization; training credit card program participants; serving as the Dispute Office Contact (DOC); and overseeing the credit card program.

Dispute Office Contact (DOC) Back to Contents

The DOC is the focal point appointed by the Procurement Officer for coordination of the tracking and resolution of disputed purchases. The DOC shall coordinate, process and monitor resolution of disputed purchases, credits, or billing errors. The DOC should only become involved in a disputed purchases when an impasse has been reached between the cardholder, the vendor, and/or credit card company.

Comptroller Organization Back to Contents

The Comptroller Resources Project Offices [GG-C1, GG-C2, GG-C3] are responsible for generating and maintaining the financial data on the Credit Card Register, coordinating with customer organizations on funding levels (not exceeding $20,000 per credit card for each fiscal year), and establishing MRs.

The Financial Management Division is responsible for the disbursement of payments in accordance with the Prompt Payment Act. Also, the Financial Management Division shall maintain only the required disbursement documents such as the reconciled Statement of Account approved by the Cardholder and Approving Official, Statement of Questioned Items (if applicable), and the Multiple Object Class Code/FMC Reconciliation Form (if applicable) involved in the disbursement of funds.

Procurement Cardholder Representative(PCR) Back to Contents

The PCR appointed by the Procurement Officer will assist the Cardholder in obtaining pertinent information regarding a required buying source or any other credit card questions. The PCR will also screen all proposed purchases and provide assistance in obtaining the phone number for a particular GSA schedule.

Logistics Back to Contents

The Base Operations Contract (BOC) logistics personnel will be responsible for the primary screening of proposed purchases, tagging of controlled property, and acting as the central delivery point at KSC. After receiving notification from the cardholder, NASA LO-SOD-1 will tag the controlled equipment that was picked up in person at the vendor's location by the cardholder.

Chief Information Officer Back to Contents

The CIO is responsible for the approval/disapproval of all purchases of IT equipment and software for all organizations.

Technical Implementation Panel (TIP) Back to Contents

The TIP is responsible for the approval/disapproval of all purchases of IT equipment and software for organizations such as GG, CC, EO, HM, IM, OP, PA, etc. utilizing ROS funding.

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· To establish a credit card account, the APC shall query the directorates with the support of project RMO Offices to specify the: 1) number of credit cards required; 2) individuals assigned to each credit card; 3) Approving Official for each Cardholder; and 4) authorization limits for each card.

· The Comptroller Resources Project Offices will generate and maintain jointly with the APC a Credit Card Register. The Accounting Classification Number (ACN) line will be established up front and the directorates will commit the entire balance of the MR at the beginning of each fiscal year. Funds not obligated by September 15 of the present fiscal year will be decommitted. It is the Cardholder's responsibility to report to the Financial Management Division all purchases incurred up to September 15 so obligation can properly be made. A new MR will be established at the beginning of the new fiscal year. There will be no rollover of unobligated funds.

· The Procurement Officer will issue a "Delegation of Authority " to the Cardholder. This document authorizes the Cardholder to conduct micro-purchasing on behalf of the U.S. Government.

· The credit card will be issued to the Cardholder once he/she has attended a 4-hour training class on the Credit Card Program. The APC shall be responsible for distribution of all credit cards and ensuring that all Cardholders attend training prior to the receipt of the credit card.

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At this stage, the cardholder has been trained, an MR established, and the Cardholder is in receipt of a credit card with their name and account number embossed on the front of the card. The following details the Customer Request process:

· The Cardholder is approached by a customer to purchase an item(s) utilizing the credit card:

Þ The customer completes Sections 1 and 2 of Credit Card Purchase Record [Appendix A] as indicated and forwards via e-mail, fax or hardcopy to the Cardholder for processing.***

***Section 1: Chief Information Officer (CIO) Approval is required for all Information

Technology purchases for all directorates. CIO Approval is obtained by faxing a copy of the Credit Card Purchase Record to 7-1745 Attn: Jimmy Akin (Headquarters

Room 2537, Mailcode AI). The CIO will return the Credit Card Purchase Record to the Customer within 24 hours after receipt. Once approved the Customer forwards via fax or hardcopy to the Cardholder for processing. Note: If ROS funded continue to Section 1A.

***Section 1A: Technical Implementation Panel (TIP) Approval is required for all Information Technology purchases for organizations such as GG, CC, EO, HM, IM, OP, etc. utilizing ROS funds. Your organizational TIP representative shall approve via signature the IT purchase prior to submittal to the TIP.

TIP Approval is obtained by faxing a copy of the Credit Card Purchase Record to 7-8807 ATTN: John Van Hooser (IM, Headquarters Room 2625C). The TIP will return the Credit Card Purchase Record to the Customer within 24 hours after receipt. Once approved the Customer forwards via fax or hardcopy to the Cardholder for processing.

Back to Contents

Screening of the customer request is accomplished by the Cardholder, BOC Cataloging, and the Procurement Cardholder Representative (PCR) as detailed below:

Cardholder Screening: Back to Contents

Upon receipt of the customer's Credit Card Purchase Record, the Cardholder will screen the requirement as follows and complete Section 3(A) of the Credit Card Purchase Record:

· IS FUNDING AVAILABLE? The Cardholder checks the Cardholder Purchase Log's [Appendix B] balance column to verify if there is sufficient funding. If funding is not available, the Cardholder informs the customer to issue a purchase request to the Procurement Office.

· AUTHORIZED PURCHASE? The Cardholder refers to the Unauthorized Purchase List [Appendix C] to verify whether the item(s) is an authorized purchase. If the answer is NO, the Cardholder informs the Customer to issue a purchase request to the Procurement Office.

Cardholder Screening is now complete. The Cardholder simultaneously forwards the Credit Card Purchase Record to BOC Cataloging (FAX#: 7-3143 or E-mail Address: EGGMEM@BOCP5.KSC. NASA.GOV), and the Procurement Cardholder Representative (PCR) (FAX#: 7-1188). For additional detail, refer to BOC Cataloging and PCR sections below.

BOC Cataloging: Back to Contents

Upon receipt of a Credit Card Purchase Record from the Cardholder, BOC Cataloging will screen and process the request in accordance with Federal Acquisition Regulation (FAR) Part 8 as follows:

· If the item(s) is available through Kennedy Inventory Management System (KIMS) or Federal Supply Sources (MUFFIN, NIB, NISH, etc.), the Credit Card Purchase Record will be processed by BOC and the items delivered to the Customer. The credit card process would stop here.

· If the item(s) is not available via KIMS or Federal Supply Sources, BOC catloging will complete Section 3(B) of the Credit Card Purchase Record to reflect the GSA Schedule Contract (if applicable), and provide the Federal Supply Code (FSC).

· The BOC will determine if item(s) will be controlled property per NHB 4200.1 Paragraph 3.101b and the KSC Sensitive Items List.

Based upon this screening, the Cardholder will determine whether this purchase is a Mandatory GSA Schedule Buy [Appendix D]. If so, the cardholder may contact their Procurement Cardholder Representative [Appendix E] for assistance in obtaining specific contract details.

Procurement Cardholder Representative (PCR): Back to Contents

Upon receipt of a Credit Card Purchase Record from the Cardholder, the PCR will screen the proposed purchase for adherence to regulations established in this users guide. Contingent upon the screening results of BOC Cataloging, the credit card purchase may be considered acceptable for purchase if the PCR does not contact the Cardholder within 24 hours from his/her submittal.

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General Information:

· Micro-purchases of $2,500 or less are not set-aside for small business and do not have to be placed competitively. Buy American Act is not applicable.

· Splitting of a requirement to fall within the $2,500 limit is prohibited. According to the Federal Acquisition Regulation (FAR) Part 13.103(c), "Requirements aggregating more than the simplified acquisition threshold or the micro-purchase threshold shall not be broken down into several purchases that are less than the applicable threshold merely to permit use of simplified acquisition procedures, or to avoid any requirements that apply to purchases exceeding the micro-purchase threshold." Also, according to NASA FAR Supplement (NFS) 1870.403 (9)(c)(1), "The total of a single purchase to be paid for using the card may be comprised of multiple items and cannot exceed the authorized single purchase limit. Purchases will be denied if the authorized single purchase limit is exceeded. Payment for purchases may not be split in order to stay within the single purchase limit."

Examples of split awards include a procurement with three line items that totals $3,000. You may not split the procurement and order two of the line items one day for $2,400 and then turn around and order the other line item the next day for $600. An organizational split award constitutes establishment of a large requirement at the beginning of the fiscal year and purchasing the items individually over the year to avoid the regular procurement process. Splitting of a requirement to fall within the $2,500 limit is prohibited.

· Distribute purchases equitably among qualified vendors to avoid the appearance of favoritism.

· By placing a credit card purchase, the Cardholder is stating the purchase price of items is fair and reasonable.

· If the vendor will not accept a Government Credit Card, a purchase request must be forwarded to the procurement office for processing.

· Partial deliveries and back-ordering of item(s) is discouraged.

· COD shipments are not allowed.

· If assistance is needed in locating a vendor, the Central Industry Assistance Office at 867-7353 will provide help.

Placing the Credit Card Order: Back to Contents

· The cardholder may place the order via phone or in person. When placing the order, the Cardholder should provide and confirm the following information (if applicable):

a. Notify vendor of tax exempt status (Certificate Number 15 00 052729 51C). If the vendor requests a copy contact Barbara Hickle (OP-AMO) at 7-7345.

b. Confirm with vendor the total cost of the purchase. This cost should include the cost of item(s) as well as the associated shipping and handling charge.

c. If purchasing IT items (computers, monitors, or printers)**, verify with the vendor that these items are Energy Star compliant and annotate the Credit Card Purchase Record.

Purchasing of non-compliant equipment requires prior approval from the Chief Information

Officer. **Servers are exempted.

d. Verify that the vendor agrees to charge the credit card only after shipment.

e. Notify vendor that no partial deliveries are authorized.

f. If the item IS A CONTROLLED ITEM as indicated by BOC screening, obtain from the vendor WARRANTY information (length, number, and company responsible) and annotate in Section 4 of the Credit Card Purchase Record. The cardholder shall forward to your property custodian this information to be input in NEMS Control (LO-SOD-1).

g. If the item IS A CONTROLLED ITEM and is being shipped, instruct the vendor to mark the box as follows:

NASA, BOC Receiving, M6-744

Property Management

[Cardholder Name, Building, Room Number]

Kennedy Space Center, FL 32899

h. If the item IS A NON-CONTROLLED ITEM and is being shipped, instruct the vendor to mark the box as follows:

NASA, BOC Receiving, M6-744

[Cardholder Name, Building, Room Number]

Kennedy Space Center, FL 32899

i. To document order placement, the Cardholder will complete the applicable items in

Section 4 of the Credit Card Purchase Record and annotate the Cardholder Purchase Log.

Back to Contents

General Receipt Information:

· If the item(s) is a controlled item and picked up at the vendor's location by the Cardholder in lieu of being shipped, the Cardholder is to notify NASA LO-SOD-1 (7-3735) for tagging.

· Upon receipt of the item(s) at KSC, visual inspection of the shipping container will be accomplished by BOC Receiving. All controlled items will be tagged, the appropriate data will be transmitted to NEMS Control (LO-SOD-1), and the items will be delivered to the Cardholder. All non-controlled items received will be delivered to the Cardholder.

· Once the item(s) has been delivered, the Cardholder should check for damage, verify contents, and quantity order against the relevant Credit Card Purchase Record as follows:

Þ IF THE ITEM(s) IS UNDAMAGED AND CORRESPONDS TO THE ORDER, the Cardholder contacts the Customer to arrange for pick-up. Please keep all of the shipping documents, and attach the documents/receipt to the Credit Card Purchase Record.

Þ IF THE ITEM(s) IS DAMAGED, the Cardholder retains the item(s) with all packaging,

contacts the vendor for resolution and Freight Traffic (7-3501) to process a freight claim

for damages.

Þ IF THE ITEM(s) DOES NOT CORRESPOND TO THE ORDER, the Cardholder retains the item(s) with all packaging, contacts the vendor to correct the discrepancy, completes KSC Form 7-248 [Appendix F] to ship the item(s) back, and informs BOC Shipping (7-7998) when item(s) is ready for pick-up. The vendor will be responsible for the associated shipping cost. BOC Shipping will assist the Cardholder in this matter.

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Each month, the Cardholder will receive a Statement of Account [Appendix G] from the Credit Card Company. The statement will detail transaction date, vendor, and purchase cost. The Cardholder has a total of 5 working days after receipt of statement to reconcile. At this point, the Cardholder should:

· Verify each charge on the Statement of Account against the Cardholder Purchase Log.

Þ IF THE STATEMENT IS CORRECT, the Cardholder signs and dates - on the reverse side- and then forwards it to the Approving Official.

Þ IF THERE IS A DISCREPANCY, the Cardholder first contacts the vendor for corrective action, and completes a Statement of Questioned Items Form [Appendix H]. The original form is submitted to Rocky Mountain Bank Card System and a copy with the Statement of Account is forwarded to the Approving Official.

· Verify the Object Class Code [Appendix I] and Functional Management Code (FMC) [Appendix J] of the items purchased.

Þ IF THE OBJECT CLASS CODE AND THE FMC ARE THE SAME AS DESIGNATED ON THE AUTHORIZING MR, the Cardholder does nothing.

Þ IF THE OBJECT CLASS CODE AND/OR THE FMC IS DIFFERENT FROM WHAT IS DESIGNATED ON THE AUTHORIZING MR, the Cardholder summarizes the variation on the Multiple Object Class Code/FMC Reconciliation Form [Appendix K]. This form along with the Statement of Account is forwarded to the Approving Official.

· The Approving Official has a total of 5 working days to review, sign and date the Statement of Account. Upon completion, the Approving Official forwards the original reconciled Statement of Account, a copy of the Statement of Questioned Items (if applicable) and the Multiple Object Class Code/FMC Reconciliation Form (if applicable) to GG-B1-A for payment.

· If the Approving Official determines any of the purchases were improper, the APC is notified to take action. Please note: The Cardholder will be held personally liable for unauthorized purchases [Appendix C] - which may result in restitution, disciplinary action and/or dismissal.

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Financial Management Division:

· Upon receipt of the reconciled Statement of Account, Statement of Questioned Items Form (if applicable) and Multiple Object Class Code/FMC Reconciliation Form (if applicable), Accounts Payable will obligate, cost and disburse funds.

· Accounts Payable will ensure payments are made in accordance with the Prompt Payment Act and will submit proper documentation to the credit card company for invoice adjustments.

· Accounts Payable will only disburse funds for authorized and approved purchases as indicated by the Approving Official. If discrepancies do exist, payment will be made in future months once the purchase has been approved.

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By September 15, the Cardholder shall report to the Financial Management Division all purchases incurred up to September 15 so obligation can be properly made. Additionally, the cardholder shall report to Chief Information Officer (AI) the total number of Energy Star Compliant IT items (computers, monitors, and printers) purchased for the fiscal year.

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To ensure the integrity of the Credit Card Program at KSC, the Procurement Office will establish a cross-directorate team that will include members from the Procurement Office, the Administration Office, the Office of the CIO, the Comptroller Organization, and the Logistics Directorate. The team will be responsible for auditing on a semiannual basis a statistically valid sample of the Credit Cardholders for compliance to the spirit and intent of the preceding policies and procedures. The team will also audit on a semiannual basis the credit card purchase statements for Approving Official signature and conduct interviews with Approving Officials to verify that proper review is given to the purchases. Problem areas found during the semiannual audits will be reviewed more frequently than semiannually, on a random basis. Problem areas will result in more direct review of individual purchases, at a minimum, to revocation of the bankcard. The Audit and Compliance Team will issue semiannual reports to Senior Management on the compliance and status of the Credit Card Program. The team will also be responsible, for updating and augmenting this plan, and issuing "lessons learned" on a periodic basis. Also, the Audit Compliance team will be responsible for establishing and maintaining metrics to communicate performance.

Appendix Back to Contents

· Credit Card Purchase Record A

· Cardholder Purchase Log B

· Unauthorized Purchase List C

· Mandatory GSA Schedule List D

· Procurement Cardholder Representative List E

· KSC Form 7-248, Request for Shipping Document F

· Statement of Account (Sample) G

· Statement of Questioned Item Form H

· Object Class Code List I

· Functional Management Code (FMC) List J

· Multiple Object Class Code/FMC Reconciliation Form K

· CIO Directive 01-95 L

· CIO Directive 06-95 M

· CIO Directive 07-95 N

· FIRMR Bulletin C-35 O